Customer self-service portal

Support leicht gemacht,

Erhalten Sie sofortige Hilfe, verfolgen Sie Ihre Tickets und greifen Sie auf unsere Wissensdatenbank zu – alles an einem Ort.

  • Kostenlos zu beginnen
  • Keine Kreditkarte erforderlich
  • Einrichtung in Minuten
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Interactive support trace

Move a sample request through its visible lifecycle.

Received

Sample request status: Received

The portal

Alles, was Sie für großartigen Support benötigen

Submit & track tickets

Customers open requests and follow every reply and status change in real time — no email back-and-forth.

Self-service knowledge base

A searchable help center lets customers find answers instantly and deflect tickets before they're created.

Announcements & updates

Share product news, outages, and release notes so customers stay informed without contacting support.

Branded on your domain

Host the portal on your own domain with your logo and colors — it looks like a natural part of your product.

Single sign-on for customers

Let customers log in with your existing accounts through SSO, so the portal feels seamless and secure.

Multilingual & RTL

Serve a global audience with a portal available in multiple languages, including full right-to-left support.

Self-service your customers can trust

A portal that's on-brand, secure, and available in your customers' language.

Your brand, your domain

Host the portal on your own domain with your logo, colors, and custom links.

Secure by default

Data is encrypted in transit and at rest, with single sign-on for customer accounts.

Answers first

Customers resolve common questions from your knowledge base before opening a ticket.

Speaks their language

Serve customers in multiple languages with complete right-to-left support.

Free Trial

Launch your customer portal today

Start your free 14-day trial. No credit card required.

Keine Kreditkarte erforderlich 14-tägige kostenlose Testversion Jederzeit kündbar

Bereit loszulegen?

Schließen Sie sich Tausenden zufriedener Kunden an, die das SmartDesk Kundenportal nutzen.

Start your free 14-day trial. No credit card required.